More Than Anything Else, People Matter
Ask yourself: What type of people do you have in your organization? How do they develop their careers? And who is running the startups within your company?
Large organizations usually do not attract and retain entrepreneurial people. Acknowledging and changing this is important. It’s also only the first layer of the onion.
The second layer is this: The best people in your organization do not usually consider running a venture unit to be a savvy career decision. Promotions to VP, SVP, and EVP within large organizations continue to mainly be based on “power elements”, e.g., their overall responsibility of revenue, EBIT, and team size. Your best people know this, and they act accordingly when building their careers.
Those who are in the later stages of their career feel no differently. Your most senior people would never think of moving to your venture unit. By corporate metrics, switching from a corporate leadership position with a team of 1,000 people to the CEO of a startup of five people would likely be considered a disastrous decision. How many EVPs do you have as startup CEOs in your internal ventures? None? That’s a problem. Consider the seniority level of successful external serial entrepreneurs: EVP caliber.
Money and status need to be achievable and comparable in both realms despite the metrics being very different. Leaders on the corporate ladder usually measure their success based on size of team led, revenue generated, and profitability targets met. In the startup world, these metrics do not mean much. Investment raised, valuations multiplied, and the achievement of large growth rates from tiny revenue levels are preeminent.
Absent some understanding of how these “status symbols” compare, you will have a hard time tempting the experienced and ambitious dynamos you need to take a fledgling concept to a billion-dollar business unit.
The third layer is a product of the above: The absence of entrepreneurs and seasoned leaders leaves you with homogeneous staffing within your venture units: young, ambitious people who are motivated to “do something cool” but are not long into a traditional career track and therefore lack crucial experience in how to “get stuff done” in either a startup or corporate setting. Your team might end up literally headless.
These (and subsequent) observations may have a regional bias to them. While this has been our experience with the makeup of venture unit staffing in Europe, it is worth noting that this situation might not play out identically across the world. In Asia, for example, the role of an intrapreneur seems to have grown in attractiveness and piqued the interest of many corporate veterans, which is promising. If this is not yet the case in your organization, it should be the goal.
Our View:
• Make sure that becoming a venture CEO is considered a smart career move within your company and is valued as an important element of a classical corporate career.
• Consider making startup experience a prerequisite for advancement. In many corporations, rising within the ranks means meeting a defined set of requirements: international experience, cross-divisional experience, etc. Add entrepreneurial experience to that list.
• Ensure the people in charge of your venture building program, including senior management, are “product crazy”: people who are inventors and creative people themselves, people who fully immerse themselves in the solution of the startup and create a strong feeling of ownership and even love for what the startup plans to do.
• The possibility must exist that a venture unit CEO can earn as much as an executive in the highest salary band, and there needs to be a sidestep program in place so those at the highest level are willing to move to a venture unit. Track the number of those at the top salary level who are leading a startup. If there are none, you are doing something wrong.
• Don’t solely focus on attracting in-house leaders. Convince external talent to realize their venture ideas within your organization by making clear the advantages of doing so, including: reduced risk as an intrapreneur, a secure employment contract, and access to your corporation’s resources.